Applicable Law

We are committed to protecting your personal information in accordance with:

• The Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong)

For international customers: While our operations are based in Hong Kong, we recognize that additional local laws may apply to your data rights. If you have any jurisdiction-specific inquiries, please contact our Data Protection Officer at service@ilshankar.com.

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Information Collection

Personally Identifiable Information

We collect when you:

• Register or place orders

• Complete forms/surveys

• Engage with website services

Includes: Name, email, address, payment details
Note: You may browse anonymously

Non-Personally Identifiable Information

Automatically collected during site interaction:

• Browser/device type

• Operating system

• Internet service provider

• Connection technical data

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Information Usage

We use your data to:

1. Personalize experience - Analyze aggregate user behavior

2. Improve our website - Implement user feedback

3. Enhance customer service - Streamline support responses

4. Process transactions - Fulfill orders (shared only with necessary service providers)

5. Send marketing emails - Opt-in only with clear unsubscribe options

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Data Protection Measures

• Enterprise-grade encryption (SSL secured channels)

• Rigorous access controls

• Regular security audits

• Digital signature protection

Cookie Notice: We use cookies for functionality. Disabling may impact site performance.

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Third-Party Disclosures

We never sell/trade personal data. Limited sharing occurs with:

• Trusted service providers (for operational purposes only)

• Legal compliance requirements

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Your Rights

• Request data deletion* at service@ilshankar.com
  *Subject to legal retention requirements (e.g., tax records)

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Policy Acceptance

By using our site, you acknowledge this policy. Continued use after updates constitutes acceptance.

Contact:
Data Protection Officer: service@ilshankar.com